Blog entries tagged with Warm Websites

Make your blog warm with Messenger

by: Per Bjurström

If you haven't noticed Microsoft has added some Messenger presence tools that you can use on your blog, just follow the instructions here and paste the HTML into your profile description. See a sample on the right side here in my profile.  Simple... [ Read full article ]

07 February 2008  7 Comments

The warm virtual branch; WWI in online servicing

by: David Simpson ( Lightstone )

User needs, be they explicit conscious needs or more subtle undisclosed needs, when interacting with a service supplier vary according to the context of that interaction. Suppliers need to blend all aspects of their customer contact strategy to me... [ Read full article ]

22 January 2008  0 Comments



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